Cargo Service Center India Pvt. Ltd (CSC), the leading Air cargo handling service provider in India, announced a strategic partnership with NIIT Technologies, the leading IT solutions provider, and Siemens Ltd., one of the world's largest materials handling solutions provider. The partnership will create a world-class cargo handling facility for the Integrated Cargo Complex at Delhi Internat



onal Airport which is funded by IDBI. This integrated cargo complex will be the first of its kind in India with a capacity to handle more than 1 Million MT of cargo.

CSC has selected NIIT Technologies as its IT Partner for air cargo handling across all its operations including its subsidiary Delhi Cargo Service Center Pvt Ltd at Delhi. NIIT Technologies will manage and host the data center for CSC at its Gurgaon facility, with a back up disaster recovery facility at Bangalore, to provide 24 x 7 uninterrupted availability of information.

Radharamanan Panicker, Group CEO CSC, said, "With the introduction of NIIT Technologies' solution as the core cargo handling system, CSC will derive immense benefit in faster processing of cargo, process improvement, better monitoring and control, visibility across the operational process and reduced process redundancies which will result in enhanced customer services. This will also enable seamless connectivity with our customer through EDI and web online interface. Technology will be key differentiator for us in our service offering to our client. The solution has already been successfully implemented at two locations namely Delhi Domestic Terminal and Cargo Perishable Centre (CPC) Mumbai".

Arvind Mehrotra, Executive Vice President, NIIT Technologies said, "We are delighted to partner with CSC, our innovative business model for Cargo handling will help in standardizing and streamlining the processes. Our vast experience in implementing and maintaining cargo ground handling services at several International airports will facilitate in serving the needs of the industry. Our solution has gone live at the Delhi Domestic




resident, NIIT Technologies said, "We are delighted to partner with CSC, our innovative business model for Cargo handling will help in standardizing and streamlining the processes. Our vast experience in implementing and maintaining cargo ground handling services at several International airports will facilitate in serving the needs of the industry. Our solution has gone live at the Delhi Domestic Terminal with Delhi Cargo Service Centre (DCSC) and Cargo Perishable Centre (CPC) Mumbai with Cargo Service Centre (CSC)".

CSC also announced that it has selected Siemens Ltd. as its Material handling solution provider for its Delhi Greenfield air cargo terminal. Siemens Limited's Mobility Division will outfit the main terminal - T1 with a full air cargo handling solution (MHS) which will include Automatic Storage and Retrieval system, cargo workstation, pallet and container handling storage and handling system, all managed and controlled by high-level IT systems. Starting with a mechanized handling system, in a span of four years, T1 will be largely automated in its operations with a capacity to handle more than 600,000 MT of cargo annually. Siemens will also maintain the system initially for a period of 2 years. The total investment in the MHS will be to the tune of Euro 37million, out of which the initial order to Siemens is for Euro 27million, approximately Rs.165 crores which is till date India's largest cargo handling system contract.

Speaking on the high-technology cargo handling solution from Siemens, Panicker said, "CSC wanted to have a robust material handling system for its Delhi project, capable of meeting its future requirement in a phased manner and had fixed stringent specifications and criteria for evaluation of various bids. After a rigorous evaluation process with the help of our process consultant, Siemens was selected for supplying the MHS. Their professional approach to finding the right solution for us was indeed laudable.

Tilakraj Seth, Vice President & Head of the Mobility Division, Siemens Limited, said, "Siemens has implemented over 300 airport logistics systems worldwide. We will use this extensive global experience and proven state-of-the-art technology to enable CSC's Delhi project with highly-efficient and reliable cargo handling services."